Terms of Service

Legal terms governing your use of Luokect's services

Effective: May 19, 2024

Important Legal Notice

Please read these Terms of Service carefully before using our website or services. By accessing or using Luokect's services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

Acceptance

By using our site, you accept these terms

Global Terms

Applies to international customers

Privacy

Linked to our Privacy Policy

Legal

Binding legal agreement

Introduction

Welcome to Luokect ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Luokect website (https://oem.luokect.com), our products, and services (collectively, the "Services").

Luokect is a manufacturer of industrial smart meters and Rogowski coils, providing B2B energy monitoring solutions to businesses worldwide.

By accessing or using our Services, you agree to be bound by these Terms. If you are using our Services on behalf of an organization, you are agreeing to these Terms for that organization and representing that you have the authority to bind that organization to these Terms.

1. Definitions

"Services"
The Luokect website, product information, quote requests, and customer support
"User" or "You"
Any person or entity accessing or using our Services
"Content"
All text, images, data, information, and other materials available through our Services
"Products"
Industrial smart meters, Rogowski coils, and related energy monitoring equipment

2. Account Registration

To request quotes or access certain features, you may need to provide accurate information. You are responsible for maintaining the confidentiality of your account information.

3. Intellectual Property

All Content on our Services is owned by Luokect or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works without our permission.

4. Product Information and Quotations

Important Information

  • • Product specifications and prices are subject to change without notice
  • • Quotations are valid for 30 days unless otherwise specified
  • • Technical specifications may vary based on custom requirements
  • • Lead times are estimates and may vary based on order volume

5. User Conduct

You agree not to:

  • Use our Services for any illegal or unauthorized purpose
  • Submit false or misleading information in quote requests
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to gain unauthorized access to our systems
  • Use our Services to transmit viruses or malicious code

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • • Luokect shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • • Our total liability for any claims shall not exceed the amount paid by you, if any, for accessing our Services
  • • We are not liable for third-party products or services

7. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our Services will be uninterrupted or error-free
  • Defects will be corrected
  • Our Services are free of viruses or other harmful components

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the People's Republic of China, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the Shanghai International Economic and Trade Arbitration Commission for arbitration.

9. International Use

We make no representation that our Services are appropriate or available for use in locations outside China. If you access our Services from other locations, you are responsible for compliance with local laws.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms, please contact:

Luokect Customer Support

Email: info@luokect.com

Phone: +86 400 006 5838

Address: 4th Floor, Building F, 1289 Xiangyang Road, Minhang District, Shanghai, China

These Terms of Service were last updated on May 19, 2024.